Privacy Policy:
Chicagoland Direct Inc.
recognizes the importance of maintaining your privacy.
We value your privacy and appreciate your trust in us.
This Privacy Policy applies to current and former visitors
to our website and to our online customers. By visiting
and/or using our website, you agree to this Privacy Policy.
This Privacy Policy explains the information practices
that apply to personally identifiable information that
we collect about you as an individual when you visit and/or
use our website. Any
information that we collect about you while you are visiting
or using our website will be handled in accordance with
this Chicagoland Direct Inc. Privacy Policy and will not
be shared except in accordance with this Chicagoland Direct
Inc. Privacy Policy. This Privacy Policy does not apply
to information about you collected by our affiliates or
third party websites that may post links or advertisements
on or otherwise be accessible from the Chicagoland Direct
Inc. website. The information collected by these affiliates
or third party websites is subject to their own privacy
policies.
Information We Collect: This section of our Privacy Policy
describes the categories of information collected by Chicagoland
Direct Inc.. All data that we collect is processed and
stored in Oakbrook, IL USA. You have the option not to
provide information, however, withholding information
may prevent you from being able to use some of our website
features.
Information Collected Automatically: Whenever you visit
our website, we automatically collect some information
about your transactions with us, and your use of our website.
For example, we automatically collect your IP address,
for Chicagoland Direct Inc. internal use only, such as
to help us diagnose problems with our server and administer
our website. We also automatically track certain information
about your activities on our website such as the type
of web browser you are using and click stream data. If
you are a registered Chicagoland Direct Inc. customer,
we link this automatically-collected data to the personally
identifiable information we collect about you described
below. We use this information to do internal research
on your interests and to help us better understand and
serve you.
Information You Send To Us: If you choose to provide us
with personal information, such as by sending us an e-mail
or by filling out a form with your personal information
and submitting it to us through our website, we collect
the personal information that you provide to us. For example,
if you register or sign up for an account with us, we
collect your name, e-mail address, and password. If you
place an order with us, we collect the personally identifiable
information that you provide to us such as your shipping,
billing, and payment information.
From time-to-time Chicagoland Direct Inc. may give you
the opportunity to participate in contests or surveys
on our website. If you participate, we will request certain
personally identifiable information from you. Participation
in these surveys or contests is completely voluntary and
you therefore have a choice whether or not to disclose
this information.
Information About Your Transactions With Us: In addition,
we collect your order information and purchase and payment
history.
Cookies: Our website uses “cookies.” Cookies
are alphanumeric identifiers created by your browser at
our request and stored in an approved and standardized
place on your computer. By transferring these cookies,
Chicagoland Direct Inc. assigns you a unique customer
code and record locater. Information about your activity
on our website can then be included in your customer record,
which is stored within the Chicagoland Direct Inc. firewall.
When you visit or return to our website, we read the cookie
to identify you as one of our customers and help recall
orders or preferences you have selected. The cookie also
enables us to recall your past activities, post your account
data, and tailor site elements and special offers to you.
No personally identifiable information about you is stored
on the cookie. Most Web browsers accept cookies by default,
but allow users to reject cookies by changing the browser
preferences. If you have set up your browser to reject
cookies, some aspects of our website, including our Shopping
Cart, will not work properly. This Privacy Policy covers
the use of cookies by Chicagoland Direct Inc. only and
does not cover the use of cookies by any third party advertisers
or websites linked to the Chicagoland Direct Inc. website.
We use third-party advertising companies to serve ads
on our behalf. These companies may use a cookie or an
action tag, also known as a Web Beacon or a 1 pixel .gif
file, to track your response to their advertisement and
to measure the effectiveness of their advertising or to
award incentives or points to their members who respond
to their advertisements. Chicagoland Direct Inc. has no
access to or control over cookies or action tags used
by these third party companies. Chicagoland Direct Inc.
does not receive any personally identifiable information
collected by these advertisers using action tags or cookies
nor does Chicagoland Direct Inc. share any of your personally
identifiable information such as your name, telephone
number or address with these companies except in accordance
with this Chicagoland Direct Inc. Privacy Policy. Members
of the Network Advertising Initiative (NAI) permit you
to limit targeted advertising from them by using an opt-out
tool available on the NAI website at http://www.networkadvertising.org/consumer/opt_out.asp.
Use and Disclosure of Information: We use the information
that we collect about you to maintain, improve, and administer
our website, operate our business, provide products and
services that you request, administer your account, inform
you about products and services that might be of interest
to you, and personalize your online experience. In order
to carry out certain business functions, such as order
fulfillment, e-mail delivery, or marketing, we sometimes
hire other companies to perform services on our behalf.
We may disclose personally identifiable information that
we collect about you to these companies to enable them
to perform these services, but they are required to safeguard
the data and are not authorized to use it for any other
purpose than completing their contractual requirements
to Chicagoland Direct Inc.. For example, as a part of
the normal process of completing your purchase, Chicagoland
Direct Inc. may provide your personal data to a third
party payment processor depending on your chosen method
of payment. Please be aware that, because of the limitations
of the systems used by some financial institutions, the
statement you receive from your credit card or financial
institution may show the name of a third party payment
processor instead of or in addition to the Chicagoland
Direct Inc. name. In addition, we may share the information
we collect with other companies with whom we have joint
marketing arrangements. If you check the applicable box
on registration or in updating your account, Chicagoland
Direct Inc. may also share personally identifiable information
about you such as your name, telephone number, e-mail
address, and/or mailing address with carefully selected
third-party organizations such as retailers or direct
marketers to enable those organizations to inform you
about products or services that might be of interest to
you. If you do not wish to have your information shared
with these organizations, simply do not check the applicable
box on the registration form or on the “Account
Update” page on our website.
We may also disclose information we collect about you
in other circumstances as required or permitted by law.
For example, Chicagoland Direct Inc. reserves the right
to disclose personally identifiable information, including
account information, when we believe such disclosure is
appropriate to cooperate with an investigation of activities
claimed to be unlawful, to enforce our Terms
of Use, or to protect the rights or property of Chicagoland
Direct Inc. or others. In addition, it is possible that
in the future another company may acquire Chicagoland
Direct Inc. or its assets. It is also possible that Chicagoland
Direct Inc. may partner with or purchase another company
to continue to do business as a combined entity. In the
event that this occurs, it is possible that our customer
information may be transferred to the new business entity
as one of Chicagoland Direct Inc.’s assets. In such
an event, we will update this policy to reflect any change
in ownership or control of your personal information.
Links To Third Party Products and Services: While you
are visiting or using the Chicagoland Direct Inc. website,
you may be presented with an opportunity to purchase third
party products or services. These products and services
are offered and supplied by independent companies not
owned or operated by Chicagoland Direct Inc.. If you click
on one of the presented offers, you will be redirected
to the site of the third party, and any information you
provide in response to the offer will be collected and
used by the third party and not by Chicagoland Direct
Inc.. Information you provide to the third party and any
dealings you have with the third party will be governed
by the privacy and other policies of that third party.
Your Choices: We offer you a variety of choices with respect
to how we use and share your personal information.
Sharing Information With Others: We will not share your
personally identifiable information, such as your e-mail
address or name, with unaffiliated organizations for them
to use to inform you about their or other companies’
products and services unless you consent to this sharing
on registration or in updating your account preferences.
You may opt in by checking the appropriate box during
registration or, following registration, by logging into
“My Account,” selecting “Account Update,”
and checking the applicable box. You may also opt-in by
sending a written request to the address below. If you
send a written request, please be sure to include your
exact name, mailing address and telephone number(s) and
a statement that you would like us to share your personal
information with other organizations that may have special
offers, products or services that may be of interest to
you. Even if you do not opt in to this sharing, we may
still share personally identifiable information about
you with other companies as permitted or required by law.
Communications from Chicagoland Direct Inc. If you do
not want to receive e-mails from Chicagoland Direct Inc.
about products and services that may be of interest to
you, simply indicate this preference by removing the applicable
check mark during registration. If you wish to change
your preference after you have registered, you can do
so by logging into “My Account,” selecting
“Account Update, and updating your preference. You
may also request to be added to our Do-Not-E-Mail list,
Do-Not-Call list, and/or our Do-Not-Mail list by writing
to the address below and indicating your preferences.
Please be sure to provide your exact name, e-mail address,
mailing address and telephone number(s) and the list or
lists you would like to be included on (Do-Not-E-mail,
Do-Not-Call, and/or Do-Not-Mail). Even if you choose to
be placed on one of these lists, we may still communicate
with you using any of these methods regarding your use
of our website, your orders or your account.
Deactivation of Your Account: You may also request deactivation
of your Chicagoland Direct Inc. account by contacting
Customer Care at customercare@ChicagolandDirectInc.com
or by writing to the address below and requesting account
deactivation. Please note that some information may remain
in our archived records after your account has been deactivated.
Chicagoland Direct Inc. Address for Written Requests.
If you choose to indicate your preferences by mail, please
be sure to include your exact name, mailing address, telephone
number and specific preferences and send your written
requests to the following address
Chicagoland Direct Inc.
Customer Care
30 Tall Grass Ct.
Streamwood, IL 60107
USA
How to manage your account:If you wish to change your
name, e-mail address, password, communication and/or opt-in
preferences after you have registered, you can access
your account by logging into My Account and selecting
Account Update. You may also request these changes by
e-mailing customercare@ChicagolandDirectInc.com or calling
Customer Care at 1-847-254-8090 or writing to:
Chicagoland Direct Inc.
Customer Care
30 Tall Grass Ct.
Streamwood, IL 60107
USA
Website Security:We maintain physical, electronic, and
procedural safeguards designed to help us protect your
nonpublic personal information. For example, we use Secure
Socket Layer (SSL) technology to encrypt your credit card
information when you purchase products through our website.
When you establish an account at Chicagoland Direct Inc.,
you choose a password to help protect your account information.
A password is only as strong as you make it: you should
select a unique password and keep it safe. You may change
the password as often as you wish by going to “My
Account” and selecting "Account Update."
Chicagoland Direct Inc. authorizes only those persons
who need to know personal information to administer your
account, to provide or inform you about products and services,
or to maintain, improve or administer our website to access
your personal information.
Special Notification for California Residents: Individual
customers who reside in California and have provided their
personal information to the Chicagoland Direct Inc. may
request information about our disclosures of certain categories
of personal information to third parties for their direct
marketing purposes. Such requests must be submitted to
us in writing at the address below :
Chicagoland Direct Inc.
Customer Care
30 Tall Grass Ct.
Streamwood, IL 60107
USA
This request may be made no more than once per calendar
year. We reserve our right not to respond to requests
submitted other than to the address specified in this
paragraph.
Changes to this Privacy Policy: This Privacy Policy was
last modified on July 25, 2007. Chicagoland Direct Inc.
may revise this policy from time to time by posting a
revised policy on our website. We reserve the right to
modify this privacy statement at any time, so please review
it frequently.
